Chiropody & Podiatry FAQs
Answers to the questions we are asked most at our clinic in Ware, Hertfordshire. Click a question to see the answer.
About Us & Booking
What is the difference between a chiropodist and a podiatrist?
There is no difference. Podiatrist is simply the newer title. Both are legally protected and all our practitioners are registered with the Health and Care Professions Council (HCPC).
Do I need a referral from my GP?
No. You can book directly with us online, by phone or by email.
How do I book an appointment?
Book online, call 01920 462705, text or WhatsApp 07706 685680, or email ware@hertsfeet.co.uk. We will confirm your appointment time and let you know if you need to bring anything.
What should I expect at my first appointment?
Your podiatrist will take your medical history, talk through your concerns and examine your feet. Where possible we treat you on the day, for example corns, nails or verrucas. You will leave with advice on footwear, ongoing care and any follow-up needed. Appointments usually last 30 to 45 minutes.
Do you accept private health insurance?
Some insurers cover chiropody and podiatry, so please check with your provider. We can supply receipts or paperwork for your claim.
Do you offer home visits?
Yes, for patients in Ware and nearby areas who cannot get to the clinic. Please contact us to check availability.
Treatments
What conditions do you treat?
Corns and calluses, ingrown toenails (including nail surgery), verrucas, fungal nail infections, cracked heels and hard skin, flat feet, bunions and gait problems, heel pain and plantar fasciitis, children’s foot problems and sports injuries.
Do you offer nail surgery for ingrown toenails?
Yes. When conservative treatment does not work, our HCPC registered podiatrists carry out minor nail surgery under local anaesthetic here in the clinic. It gives lasting relief from persistent or infected ingrown toenails.
Do you treat children?
Yes. We regularly see children for flat foot checks, ingrown toenails, verrucas and gait analysis.
Do you make custom orthotics?
Yes. We carry out biomechanical assessments and provide orthotic insoles to support your feet, reduce pain and help prevent injury. Insoles and orthotics are charged separately from the assessment, with heat-moulded insoles available as a lower cost option.
How do I know if I need orthotics?
You may benefit if you have ongoing pain in your feet, ankles, knees or hips, or notice problems with how you walk. A biomechanical assessment will tell us whether orthotics are right for you.
Location
Where are you based?
98 High Street, Ware, Hertfordshire SG12 9AP. We see patients from Ware, Hertford, Hoddesdon, Broxbourne, Stanstead Abbotts, Standon, Puckeridge and across Hertfordshire.
What are your opening hours?
Monday to Friday 9:00 to 17:00 and Saturday 9:00 to 13:00. We are closed on Sundays. Appointment availability varies by practitioner, so please call or check online booking.
Is there parking nearby?
Yes. There is public parking close to the clinic on Ware High Street, plus good bus and train links.
Can’t Find Your Answer?
Give us a call or drop us an email. We are always happy to help.